A HIPAA-Compliant IV Therapy Platform

Project Summary:

It is a comprehensive online healthcare platform to make IV hydration therapy delivery accessible through an integrated web app booking system. The completely digitalized treatment process from initial booking to post-treatment follow-up functions on a sophisticated workflow management system. Conclusively, the system ensures HIPAA-compliant operations while prioritizing patient safety and treatment accessibility. Moreover, by connecting patients with healthcare providers (NPs/PAs), nurses, medical directors, and administrative staff, the system also addresses growing demand for convenient IV therapy services.

Industry:

Healthcare

Services:

Web Development, Web Maintenance

Technologies:

• React.js, Node.js, PostgreSQL, Nestjs, Fastify
• GCP (Google Cloud Platform)

Challenges:

Ensure thorough documentation of the patient's medical comorbidities and health conditions. Maintain HIPAA compliance across user interactions, data storage, and communication channels, with audit trails for liability protection. Creating distinct user experiences with appropriate access controls & permissions for six roles (Patient, Nurse, NP/PA, Medical Director, Admin, Customer Support). Develop & implement secure notification systems that alert appropriate healthcare providers at every treatment stage, without sacrificing patient privacy. Developing a comprehensive charting system allowing nurses to document pre-treatment assessments, IV details, treatment administration and post-care instruction with clinical accuracy. Creating automated compensation calculations, tip distribution, and payout scheduling with tracking for inventory usage and mileage reimbursements across providers. Building intelligent flagging systems to auto-identify high-risk patients per their medical history and route cases according to the clinical approval hierarchy.

Deliverables:

The platform delivers a comprehensive solution for IV therapy management with the following key features:

• User-friendly system for registration, booking, secure payments, and real-time status tracking across 16 IV therapy packages.
• Digital medical form signing, including GFE questionnaires, HIPAA consent, treatment consent, and liability waivers with integrated e-signature capabilities.
• HIPAA-compliant security infrastructure with end-to-end encryption, two-factor authentication and comprehensive audit logging for 7-year retention with automated database backup systems.
• Role-based dashboards let providers review patient histories, submit treatment orders, and escalate cases, with automated flagging for high-risk conditions.
• Web & mobile-optimized nurse charting platform to document vitals, IV attempts, medications, mileage, and notes, with automatic inventory deductions, success tracking, and patient feedback SMS.
• Intelligent inventory management system with real-time supply tracking with lot numbers, expiration alerts, and auto deductions, plus low-stock notifications and supply request functionality.
• Automated compensation & payroll management with dynamic calculation of nurse compensation, payout scheduling tools, and earning summaries.
• Comprehensive Reporting & Analytics Suite inclusive of bookings, revenue, nurse success rates, feedback, and tips, with role-based exportable PDF and Excel summaries.
• Integrated communication system to send confirmations, updates, alerts, and multilingual reminders, reducing no-shows while improving patient engagement and feedback collection.

Conclusion:

The platform empowers clinicians and patients with an online solution that digitizes the full IV therapy workflow while ensuring HIPAA compliance, clinical safety, and streamlined operations.

• Seamless Workflow: Digitizes registration, booking, treatment, and follow-up with full HIPAA compliance.
• Smart Risk Protocols: Flags high-risk conditions and safeguards clinical decisions during IV therapy.
• Automated Operations: Tracks supplies, manages payouts, and generates transparent financial reporting.
• User-First Access: Ensures role-based usability, secure logging, and protected patient health data.
• Patient Feedback: Provides automated alerts for post-treatment patient feedback collection.
• Role-Based Dashboards: Offers multiple role-based dashboards to overview priority deliverables.
• ASAP Bookings: Enables immediate bookings with auto-payment tracking.